Troubleshooting 1Password PassKeys on Android/(Android Chrome)

Troubleshooting 1Password PassKeys on Android/(Android Chrome)

December 11, 2024

1password android no passkeys available

While trying to login a passkeys protected account on Android, I ran into a peculiar issue: I kept getting shown a message saying “No passkeys found”.

Turns out, this is one of those “have you tried turning it off and on again” issues!

The Fix

I was able to login on desktop using the passkey stored in my 1Password vault but not on Android. So I knew the passkeys were working and the issue was with Android.

Android (I am running Android 15) has a setting which lets you choose the passkey provider. If you run into this issue, try following these steps:

  1. Go to Settings
  2. Search for “Passkeys”
  3. Select “Password, Passkeys & accounts”
  4. I had 1Password selected as the passkey provider so this should’ve worked. However, channelling the spirit of the “have you tried turning it off and on again” issue, I changed it to “Google” and then back to “1Password” and it worked!

PS: Using Google as the main passkey provider and 1Password as the secondary passkey provider also worked.

Hope this helps!

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